Support
Contact Us
For questions, feedback, or bug reports:
Email: [email protected]
We typically respond within 1–2 business days.
Frequently Asked Questions
- How do I delete my data?
Go to Profile → Delete All Data. This removes all local data. To remove iCloud data, go to Settings → Apple ID → iCloud → Manage Storage → Undercurrent. - How do I export my data?
Go to Profile → Export My Data. Your data will be exported as a JSON file you can save or share. - How does iCloud sync work?
If you're signed into iCloud, your data syncs automatically across all your devices. We don't have access to your iCloud data. - How do I restore a purchase?
Go to Profile → Restore Purchases. Make sure you're signed into the same Apple ID used for the original purchase. - How do I cancel my subscription?
Open Settings → Apple ID → Subscriptions → Undercurrent → Cancel Subscription. - Is my health data shared?
No. HealthKit data is read from Apple Health and processed entirely on your device. It is never transmitted to external servers. - How does the AI work?
Undercurrent uses Apple Foundation Models for on-device AI processing. All analysis happens locally on your device — no data is sent to cloud AI services.