Introduction
Eplep.ai ("we", "our", or "us") operates the Hearby mobile application. This Privacy Policy explains which data the app processes, where it is stored and which information Eplep.ai receives.
Information We Collect
Data You Provide
- Content, settings and preferences you create in the app
The app also processes your notification preferences.
Automatically Collected Data
- Device type and operating system version
- App usage statistics (anonymized)
- Crash reports and performance data
Data We Do NOT Collect
- We do not collect your name, email, or contact information unless you contact us directly
- We do not track your location (unless the app requires it for core functionality)
- We do not access your contacts, photos, or other personal files
How We Use Your Data
- To provide the app's features and remember your choices
- To send notifications you have enabled
- To find bugs and improve performance
- To understand how users interact with the app (anonymized analytics)
Data Storage
Device and iCloud
Your data is stored on your device and syncs to your own private iCloud database (CloudKit) when iCloud is available, so you can access it from other Apple devices using the same Apple ID. Eplep.ai operates no server that receives this data and cannot read the private iCloud database.
You can disable iCloud for the app at any time in your device settings.
"Delete My Data" in the app removes data from the device and private iCloud. Uninstalling removes the local copy, but private iCloud data may remain until you delete it in the app or through Apple's iCloud management.
Third-Party Services
Apple Services
- App Store: For app distribution
- iCloud / CloudKit: For sync between your own devices (if enabled in the app)
These services are governed by Apple's Privacy Policy: https://www.apple.com/legal/privacy/
Data Retention
- Device and iCloud data: Retained until you use the app's deletion feature or remove the data through Apple's iCloud management. Uninstalling alone does not necessarily delete the private iCloud copy.
- Analytics: Aggregated, anonymized data may be retained indefinitely
Your Rights (GDPR)
If you are in the European Economic Area (EEA), you have the right to:
- Access – Request a copy of your data
- Rectification – Request correction of inaccurate data
- Erasure – Request deletion of your data
- Portability – Request your data in a portable format
- Object – Object to processing of your data
To exercise these rights, contact us at support@eplep.ai.
Data Deletion
You can delete your data at any time. Open the app settings and choose "Delete My Data".
The action removes data from the device and private iCloud. If you only uninstall the app, the local copy is removed while data in private iCloud may remain.
Children's Privacy
Hearby is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by updating the "Effective Date" above.
Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: support@eplep.ai
Website: https://eplep.ai