Frequently Asked Questions
Where is my data stored?
Your data is stored locally on your device, and syncs to your own private iCloud database if you have turned that on. We operate no servers that receive your data.
How do I delete my data?
Open Profile → Settings and choose "Delete My Data". After confirmation, data is removed from the device and private iCloud. Uninstalling removes the local copy, but private iCloud data may remain. Apple's purchase history is not deleted. Data Apple manages in Game Center also remains.
How do I export my data?
Open Profile → Settings and choose "Export My Data". Focus Battles creates a machine-readable file you can save or share.
How do I restore my purchase?
Go to the app's settings and tap "Restore Purchases". Your purchase is tied to your Apple ID, so it follows you to new devices and survives a reinstall.
How do I cancel my subscription?
Subscriptions are managed through Apple. Go to Settings > Apple ID > Subscriptions on your device, find Focus Battles, and tap Cancel. You keep access for the rest of the period you have paid for.
Does my data follow me to a new phone?
Yes. Sign in with the same Apple ID on the new phone and your data syncs down from your private iCloud on its own. Deleting your data in the app, on the other hand, deletes it everywhere – sync is not a backup.
The app is crashing or not working properly
Try these steps: 1) Make sure you're running the latest version from the App Store. 2) Restart the app. 3) Restart your device. If the issue persists, contact us with details about what happened.
Contact Us
Can't find what you're looking for? We'd love to hear from you.
Email: support@eplep.ai
We aim to respond within 48 hours.
